This Privacy Policy describes how Stussy (the Website, “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or purchase from stusy.us (the “Website”) or otherwise communicate with us regarding the Website (collectively, the “Services”).

The terms “you,” “your,” and similar expressions in this Privacy Policy refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual about whom we collect information in accordance with this Privacy Policy.

We recommend that you read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example, to comply with new procedures or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Website, as indicated by the “Last Updated” date, and we may take additional steps required by applicable law.

How We Collect and Use Personal Data

To provide the Services, we collect your personal information from various sources as described below. The type of information collected and how it is used depends on how you interact with us.

In addition to the specific purposes set out below, we may use the information we collect to:

  • Communicate with you
  • Provide or improve the Services
  • Comply with legal requirements
  • Enforce applicable terms of use
  • Protect the Services, our rights, and the rights of our users

Personal Data We Collect

Information You Provide Directly

This may include:

  • Contact information: name, address, phone number, email address
  • Order details: billing and shipping addresses, payment confirmation, phone number, email address
  • Account information: username, password, security questions, and related data
  • Customer support details: information you share when communicating with us

Some features of the Services may require you to provide this information directly. If you choose not to, certain features may not be accessible.

Information Collected Automatically

We may automatically collect certain data (“Usage Data”) about your interaction with the Services using cookies, pixels, and similar technologies. This may include:

  • Device details
  • Browser type
  • Network connection
  • IP address
  • Activity on our Website and Services

Information From Third Parties

Stussy operates this store and website, including all related tools, products, and services. The Services are powered by WordPress, which enables us to provide the Website to you. WordPress may also collect and process your personal information in connection with your use of the Services.

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information for purposes including:

  • Provide, tailor, and improve the Services (fulfilling orders, processing payments, shipping, handling returns, maintaining your account, and personalizing your shopping experience)
  • Marketing and advertising (sending promotions via email, SMS, or postal mail; displaying targeted ads)
  • Security and fraud prevention (account authentication, fraud detection, and safe payments)
  • Customer communication (support, notifications, inquiries, updates)
  • Legal compliance (responding to lawful requests, litigation, or enforcement of terms)

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With WordPress, vendors, and service providers (IT, payment processing, shipping, analytics, cloud storage, etc.)
  • With business and marketing partners for advertising and promotional purposes
  • When you direct or consent to sharing (e.g., shipping providers, social media integrations)
  • With affiliates or within our corporate group
  • In business transactions (mergers, acquisitions, bankruptcy, etc.)
  • To comply with legal obligations or protect rights, safety, and security

Relationship With WordPress

The Services are hosted by WordPress, which collects and processes certain personal information about your use of the Website. WordPress may share data across its network of merchants and services. In such cases, WordPress is the data controller, and its privacy practices apply. Please review WordPress’s privacy policy for more details.

Third-Party Websites and Links

The Services may link to external websites. We are not responsible for the privacy, security, or accuracy of information on third-party websites. Review their privacy policies before using those services.

Children’s Data

Our Services are not directed at children. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If we discover such data has been collected, we will delete it upon request.

Security and Retention of Information

We use appropriate safeguards, but cannot guarantee perfect security. Please avoid sending sensitive information via insecure channels.

We retain your personal information for as long as necessary to:

  • Maintain your account
  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce contracts and policies

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access/Know: Request access to personal information we hold about you
  • Delete: Request deletion of your personal information
  • Correct: Request correction of inaccurate information
  • Portability: Request transfer of your personal information
  • Manage communications: Opt out of promotional emails while still receiving transactional updates

If you live in the UK or EEA, you may also:

  • Object to or restrict processing
  • Withdraw consent (without affecting prior lawful processing)

We may verify your identity before processing your requests. You may also designate an authorized agent to act on your behalf.

Complaints

If you have concerns about how your personal information is processed, contact us using the details below. You may also complain to your local data protection authority

International Transfers

We may transfer, store, and process your information outside your country. If data is transferred out of the EEA or UK, we use Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on our Website with the “Last Updated” date.

Contact Us

Trade Name: Stussy
Phone: +1 934-213-5372
Email: support@stussy.us
Shop Address: 148 Link Road, Ghent, New York 12075, United States
Business Hours: 9 AM – 6 PM (Mon – Fri) (GMT-04:00)
Support Time: 24/7 (by Email)